Payment Information: All services are required to be paid with no refunds unless the
tutor cancels the tutoring session. Purchase now and pay later option is
available. To use this option please contact me directly.

Pick Up/Drop Off: It is your responsibility to make sure your scholar is picked up
on time. He/she cannot be accommodated for any pick-ups. It is important that
your child is picked up at their designated time, this will ensure that each
student is given the same amount of time and attention.

Scheduling: Please note that all students will be scheduled in a timely manner. Before
scheduling I will have a phone conversation to discuss academic concerns and
plan on how we will proceed with ensuring academic success. Also, if your child
has documentation i.e IEP, FAST test, BEST test, and STARS report, any
additional documentation that can be of service please present that prior to
the first tutoring session.

Rescheduling/Cancellations: There will be 1 rescheduled allowed within a 24-hour notice. If you’re more than 5 mins late your appointment will be cancelled and a refund will not be issued.

Disability/Special Needs: If your child has any form of disability or special needs,
please be advised that this is required to be disclosed before the time of
service. Per the Disability Act, this will ensure that appropriate
accommodations have been made.

Forms: All forms must be completed before the session and documentation must be submitted. Failure to do so will result in a cancellation of servicing. Assessment notes are sent out after the sessions are completed please retain for your records.